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iOS app will not open on iPhone 7
Yes I see the app icon on the iPad home screen but when I tap it nothing happens. Running version 12.5.7 Screen shots of home screen and app library search for iNaturalist Read full topic
View ArticleiOS app will not open on iPhone 7
Are you also on iOS 12 Luke? I’m traveling today but going to look at this while on the plane. Read full topic
View ArticleiOS app will not open on iPhone 7
Thanks for sending in the screenshot and OS version to help@inat. Read full topic
View ArticleiOS app will not open on iPhone 7
I have the same problem with Iphone 6 and ios 12.5.7. The app starts but does not appear and remains in the background. I tried reinstalling the app, but the app still doesn’t work Read full topic
View ArticleiOS app will not open on iPhone 7
Unfortunately we still haven’t determined the cause of the crash, I’m sorry. Still investigating. Read full topic
View ArticleiOS app will not open on iPhone 7
I’m having the same problem with an iPad Air running 12.5.7 iOS. I click on the icon and it seems to start opening. The green screen with the white bird flashes and then instead of opening it goes...
View ArticleiOS app will not open on iPhone 7
I’ve been having the exact same issues & same experience as amyjaecker-jones for nearly a month now. I’m on iOS 12.5.7 using an iPhone 6. Really hoping this gets resolved! Read full topic
View ArticleiOS app will not open on iPhone 7
Same problem here iphone 6, 12.5.7. Tried reinstall many times. Read full topic
View ArticleiOS app will not open on iPhone 7
Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide...
View ArticleiOS app will not open on iPhone 7
this probably needs to be merged with https://forum.inaturalist.org/t/ios-app-will-not-open-on-iphone-7/43318 Read full topic
View ArticleiOS app will not open on iPhone 7
We began rolling out an update via the App Store (version 3.2.12) that should fix this. It will take a few days for the update to be available to everyone. Please let us know if it works after the...
View ArticleiOS app will not open on iPhone 7
The update has been rolled out to 100% of users in the App Store. If anyone updates, please let us know if the app opens without crashing now. Read full topic
View ArticleiOS app will not open on iPhone 7
iNaturalit app does not open on iPhone 6. We had the problem before. It appeared to have been solved. But now it’s re-occuring for the last few days. Read full topic
View ArticleiOS app will not open on iPhone 7
Your device is still running iOS 12.5.7, I assume? And the app is crashing right on startup? Read full topic
View ArticleiOS app will not open on iPhone 7
iPhone 6, iOS 12.5.7, the same problem. After an update about 1 month ago (hadn’t updated the app for a long while), the app crashes when trying to open it. Device reboot and app reinstall do not...
View ArticleiOS app will not open on iPhone 7
Same: app won’t open in iOS 12.5.7. This problem started 2-3 updates ago. One update fixed it, but the problem returned with the latest updates. Read full topic
View ArticleiOS app will not open on iPhone 7
We’re working on a fix for this for the next upate. Read full topic
View ArticleiOS app will not open on iPhone 7
So we’re not getting enough information from Apple to investigate some more. What we’ll need is someone who’s experiencing this problem to become a beta tester for us. We can send you specific beta...
View ArticleiOS app will not open on iPhone 7
I’d be happy to volunteer. I have an iPad Air, iOS 12.5.7 and I have the same issue, the install seemed to work but when I click on the icon the iNat window opens for less than a second and goes away....
View ArticleiOS app will not open on iPhone 7
Thanks! Unfortunately we took a closer look at the program that Apple uses for beta testing on iOS/iPadOS devices now only works on devices running iOS/iPadOS 13, so we wouldn’t be able to do beta...
View ArticleiOS app will not open on iPhone 7
Please make sure that your iOS version is compatible with the app version 12.5.7. Also try a hard reset of your iPhone and check for any pending iOS updates. Read full topic
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